Reporting & Analytics

Analytics platforms consolidate operational, financial, and revenue data into interactive dashboards that update in real time, replacing the static spreadsheets and end-of-month reports that delay decision-making. McLeod’s MPact.IQ allows carriers to track KPIs like on-time percentage, cost per load, and revenue per mile across customizable timeframes, surfacing problems before they affect profitability.

Real-time market rate data shows current freight rates by lane, equipment type, and region drawn from actual transactions across a large network of carriers and brokers. McLeod’s MPact.RatePRO aggregates rate intelligence from 1,000+ customers, giving pricing teams a live benchmark to validate quotes, set competitive rates, and avoid leaving margin on the table.

Role-based data access allows carriers to configure exactly what data each user type (drivers, agents, shareholders, dispatchers) can see within the reporting system. This protects sensitive financial and customer data while still giving each group the operational visibility they need to do their jobs, without requiring IT involvement for every report request.

The most impactful KPIs for truckload carriers include: on-time delivery percentage, revenue per mile (loaded and total), cost per load, driver utilization, empty mile percentage, claims ratio, and Days Sales Outstanding. Tracking these consistently over time and comparing against historical baselines reveals where margin is being lost and where operational improvements will have the greatest financial impact.