Privacy Policy

Welcome to www.McLeodSoftware.com, a website of McLeod Software Corporation (McLeod).

McLeod Software is committed to ensuring your privacy as a valued customer or visitor. You can be assured that McLeod Software respects the relationship we have with our Web site visitors and customers and we do not sell any information offered to us via our Internet site.

We keep all information obtained through our Web site confidential. It is McLeod Software’s policy that Web site visitor and customer email information will not be shared with third parties except in the case of contracted partnerships for the purposes of providing value-added benefits to our Web site customers and visitors. This information is only used to make your visit to the McLeod Software Web site more enjoyable and user-friendly. Web site request forms are used to make the request process easier by pre-filling some basic information upon completion of your initial Web site request form.

This Privacy Policy explains how McLeod collects, uses and discloses information provided by you in using this website. It also addresses the steps McLeod has taken to ensure that your personal and business information is secure. Finally, this Privacy Policy explains outlines your options regarding the collection, use and disclosure of that information.

If you have any questions or concerns regarding this Privacy Policy, please email us at webmaster@mcleodsoftware.com.

The information we collect from you is used to improve the content of our web site and to provide you with information, products or other services available to you through this site. We will respond to you by postal mail or email, depending on your requests and our resources. We do not sell, trade or lease your personal information to any third party.

Here is the information we collect at www.McLeodSoftware.com, as well as how we use it:

McLeod collects information from you when you submit a question or comment on or through our web site, such as for sales or support or inquiries regarding career opportunities. If you submit a question, suggestion or comment, we will need to know your name and email address so we can provide you with a response.

We may use the information we collect to notify you about important changes to the web site, new services offered by McLeod and for creating a profile of our users for internal business and marketing purposes. We will not share any of your information with any outside company other than consultants or service providers who are affiliated with McLeod.

Cookies

McLeod uses cookies to determine whether you came to www.McLeodSoftware.com from a particular Internet link, referring web site or search engine, as well as for tracking traffic patterns and usage of our web site. Cookies help us personalize your visit to our web site and help save you time when accessing our web site after your initial visit. “Cookies” are pieces of data that are transferred to and stored on your hard drive from our web site. Cookies do not retain your personal information. Most web browsers automatically accept cookies, but you can usually change your browser setup to prevent or reject cookies. If you reject the use of a cookie, however, your access on our web site may be limited to certain areas of our web site.

In certain circumstances, we may have business partners who use cookies on our web site. However, we have no access to, or control over, these third party cookies after we have given them permission to display images or provide links on our web site.

Links

This web site may contain links to other web sites. Please be aware that we are not responsible for the privacy practices of such other web sites. We encourage you to be aware when you leave our web site and to read the privacy policies of each and every web site that collects personally identifiable information from you. This Privacy Policy applies solely to information collected by the McLeod web site.

Log Files

Like most standard web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate and gather broad demographic information for aggregate use. Such log files are not linked to personally identifiable information.

Message Boards and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information on our web site (for example, on message boards, chat rooms or through email) that information may be collected and used by others. By posting personal information on our web site that is publicly accessible by others, you may receive unsolicited messages from other parties in return.

Security

This web site takes every precaution to protect your information. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. McLeod does not supply your information to other parties. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only personnel who need the information to perform a specific job function (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. If you have any questions about the security of our web site, please email us at webmaster@mcleodsoftware.com.

Updating Personal Information

If your personal information changes (such as zip code, phone number, email address or mailing address), or if you no longer desire to receive any communication from McLeod, we provide a way to correct, update or delete your personal information. Please email us at webmaster@mcleodsoftware.com with any changes or reply "unsubscribe" in the subject line of a return email.

Legal Disclaimer

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law when we have a good faith determination that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us or our web site.

Business Transitions

In the event McLeod goes through a business transition, such as a merger, acquisition or selling a portion of its assets, your personal information submitted to us will, in most instances, be part of the assets transferred.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on this web site so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

Contact Information

If you have any questions or comments regarding our Privacy Policy, please contact us at:
Telephone (205) 823-5100
Facsimile (205) 823-0000
Email webmaster@mcleodsoftware.com
Address 100 Corporate Parkway Birmingham, AL 35242