McLeod offers a variety of AI-enabled products to enable you to serve your customers better.
RespondAI
AI Capabilities
- AI-powered prioritization and subject tagging for all incoming emails
AI Functions
Emails are handled through the following functions:
- Quote with Rating Intelligence – Extract data from emails and attachments to create a quote within McLeod that generates automatically a customer response
- The extracted data, is integrated with the TMS to match customers, contacts, locations, and equipment against LoadMaster/PowerBroker master data
- Order Entry (including multi-order entry) – Extracts load information from emails and attachments and generates loads within the TMS
- Load Status Updates – Generates customer responses with the latest load status information
- Factoring Verification – Responds to common inquiries from factoring companies with requested information
- MobileComm Integration – Enables quick responses to common requests and AI-generated responses using generative AI
Available Now (Versions 21.1 and higher)
CloudIQ
- AI capability has been connected to CloudIQ
- Connect your AI Assistants to the MPact suite of models
Available Now (Versions 21.1 and higher)
McLeod Assistant
- Natural language access to information in your database
- Leverage organizational knowledge and situational awareness
- Provide answers and insights for users
- Included in the base product
Examples:
- How many loads has Bill Jones had to tarp in the last month?
- Who are our top 3 customers in the Dallas-Fort Worth area?
- Show me our rate trend for the past six months for loads coming out of the Florida.
Target release Q4 2026 (Available on Version 26.2)
McLeod Knowledge Base
Access to “how-to’s” for LoadMaster and PowerBroker from the menu
Available Now (Versions 21.1 and higher). Accessible with Help Desk or Lifecycle Services agreements.
Voice Agents
- Factoring Company – PowerBroker
- Track and Trace – PowerBroker
- Driver Assistant – LoadMaster
- Carrier Assistant – LoadMaster
Examples:
- What’s my next stop?
- Do you already have my BOL?
- What’s my pickup number?
- What am I doing after this load?
Target release December 31, 2026 (Versions 21.1 and higher)
Let us show you how McLeod AI can
- move your employees from simply processing work to performing higher-value work, and
- deliver valuable time back to your employees to accelerate your business
so that your employees can better serve your customers through focus on growth and relationships.
To learn more about how McLeod is harnessing the power of AI, contact:
JIMMY GULLATTE at (205) 873-4559 or Jimmy.Gullatte@mcleodsoftware.com.
Contact Us Today!
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