McLeod Software & CloneOps.ai Partner to Automate Carrier Sales Workflows with Voice AI

Fort Lauderdale, FL & Birmingham, AL – October 28, 2025 – McLeod Software, a leading provider of transportation management and trucking software solutions, and CloneOps.ai, the AI-driven business communications platform, today announced a new integration designed to automate key carrier sales and dispatch workflows inside McLeod’s PowerBroker® TMS.

The integration connects CloneOps.ai’s conversational voice agents with McLeod’s Digital Freight Matching + Response (DFMR) Platform, enabling brokers to streamline carrier screening and dispatch operations without leaving the McLeod interface. Users can screen, schedule or trigger calls to carriers, verify load details, collect ETAs, and automatically embed call summaries into load records, all powered by AI.

How it works

  • Seamless Activation: McLeod users trigger CloneOps agents directly within the PowerBroker® interface.
  • Automated Outreach: Agents call carriers to handle tasks like qualification, load verification, and ETA updates.
  • Data in Context: Summaries and structured insights are embedded into load records, keeping workflows centralized.
  • Certified Partner Ready: The integration is built on McLeod’s certified DFMR Platform, ensuring reliability and compliance.

Customer benefits

The McLeod-CloneOps.ai partnership delivers measurable impact across operations:

  • Efficiency: Eliminates repetitive phone calls, reducing manual workload and errors.
  • Real-Time Visibility: AI-driven updates flow directly into McLeod, improving accuracy and response speed.
  • Productivity: Brokers gain time back to focus on higher-value customer and carrier relationships.
  • Differentiation: McLeod customers access cutting-edge AI capabilities through a trusted, certified integration.

Executive perspectives

“CloneOps.ai brings transformative voice AI capabilities to our ecosystem, helping McLeod customers automate entire business workflows and respond faster to carrier inquiries. We’re excited to welcome CloneOps.ai into our certified partner network and look forward to our customers utilizing the integration.” - Ahmed Ebrahim, SVP, Integrations and Partnerships, McLeod Software

“Our partnership with McLeod marks a milestone in bringing industry-born AI directly into the daily workflows of brokers and carriers. By embedding CloneOps.ai agents into PowerBroker®, we’re providing McLeod users the ability to eliminate repetitive business tasks and gain real-time insights without ever leaving their TMS. This isn’t just automation, it’s a smarter, faster way for teams to operate and compete.” - Brian Work, President, CloneOps.ai

About CloneOps.ai

​​CloneOps.ai is a conversational AI platform built to run business communications across phone, email, and text. CloneOps.ai agents manage inbound and outbound conversations, qualify leads, automate operational workflows, and integrate directly with the systems teams already use. With real-time insights and full customization, CloneOps.ai helps businesses scale efficiently. Learn more at cloneops.ai

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