The new McLeod Carrier App delivers a broader set of capabilities for Digital Freight Matching than other apps in the marketplace that actually just provide load tracking. The McLeod Carrier App gives users the ability to offer and cover loads through a secure connection to the PowerBroker system. This means that logistics companies using PowerBroker can now deploy some of the same capabilities widely touted by the “digital brokers,” who seek to engage carriers looking for loads through their mobile app.
The McLeod Carrier App does this by allowing the driver, or the carrier office staff, including operations and administration, to easily view offered loads and provides available load search capabilities. Carriers can make changes to their Driver Profile Information, their Preferred Lanes, and update Available Tractor information, including keeping their equipment profiles current. The carrier operations and administration staff can access the same set of tools that their driver has with one login.
A Powerful Driver Tool for Better Communication with Carriers
The McLeod Carrier App helps to establish better communication between a carrier driver, the carrier back office team, and the broker. Brokers can send order offers directly to carrier administration or carrier drivers from PowerBroker. Carrier drivers can view, accept, counter, or decline load offers directly from the mobile app. Brokers using McLeod’s Rapid Alert Notification System (RANS) can be alerted immediately of driver load acceptance, and send load confirmations seamlessly back to the driver or their home office. Streamlining the process gets loads covered faster.
Driver Connection Made Easy
Brokers can easily connect to carrier drivers with a simple text message, indicating a load has been assigned. A simple text message that contains a “special” link provides the driver with a PIN number and connects the driver and broker. The link can be used to install the McLeod Carrier App if needed. This process creates a secure connection for the driver to communicate load information back to the broker, without having to remember a username or password. Brokers get vital load tracking, and they can pass needed load information on to make the driver’s experience better.
Mobile Message Communications
The McLeod Carrier App is designed so that carrier drivers can view and respond to mobile messages with the broker’s dispatch, interact with free form messages via the app, receive important documents, such as permits, and add call-ins to update arrival times.
Tracking and Managing Detention for Your Carriers
One way brokers can differentiate themselves is with their carrier base is by helping those carriers deal with the greatest capacity thief in our industry, detention. Carrier drivers that provide tracking can allow PowerBroker users to take advantage of additional modules, like Symphony Mobile Communications, to visually see all carriers with loads and their progress. But the real payback is probably in the ability to use Symphony along with McLeod’s Detention management module. By knowing a carrier’s arrival and departure information, PowerBroker customers can use the Detention Management module to more accurately track, warn shippers of detention, and bill detention charges on behalf of the carriers, thus working for them with a fully automated process.
Collect the Trip Documents and Communicate about Settlements through the Carrier App
The carrier admin team can view both their paid and unpaid settlements within the app. The built-in document capture feature of McLeod’s Carrier App lets the driver capture trip documents and index them at the same time. Another feature allows carrier drivers to use their mobile device to electronically capture signatures for proof of delivery at the consignee.