McLeod Software

 

LifeCycle Services

Professional Training Classes

McLeod Software offers a variety of training programs and training tracks, all designed to make your team more successful by using your software investment to its fullest potential. Our programs include the McLeod Standard Software System Implementation Training, the McLeod Road Scholars Curriculum, and advanced three-tiered training system, as well as other training resources. Classes are structured, scaled and organized by function to meet the users' experience and needs. We also offer customized classes to meet your specific needs.

Standard Software System Implementation Training

McLeod recommends that at least one lead Operations individual and one lead Administrative individual from each company attend this class early in the implementation process. We encourage our customers to include several Operations staff members, as well as Accounting, Payroll and Billing personnel who would gain valuable knowledge from this class. Some typical staff members who would benefit from participation in this class include:

  • Operations Managers
  • Customer Service Representatives
  • Driver/Fleet Managers and/or Dispatchers
  • Billing and Rating Coordinators
  • Payroll Processing Coordinators
  • Controllers or general Accounting Personnel

McLeod Road Scholar Curriculum

The advanced McLeod Road Scholar Curriculum helps users who have experience with the LoadMaster® or PowerBroker system rise to new levels of proficiency and knowledge. It offers three distinct levels of classes based on each student’s skills and experience: Getting Started, Next Level and Looking Ahead. Open enrollment sessions are held regularly either remotely via WebEx or in our Birmingham, Chicago, or Salt Lake City offices.

McLeod Road Scholar CurriculumStart-up and Go-Live is not the end of your systems implementation project! Much of the value the business will derive from the system is realized as user skills and knowledge grow over time. This maturity in using the system is what allows your company to exploit every benefit the new system can deliver. The McLeod Road Scholar Curriculum is designed to help you accelerate this learning curve and shorten the time for your users to become more effective in their jobs. This speeds up the time-to-benefit for your system investment.