Boosting Growth by Providing Online Access to Customers and Carriers
Choptank Transport uses McLeod's Internet Module to streamline operations and strengthen ties with business partners.
"The Internet module makes it possible for our customers and carriers to conduct business with us online, and we gain multiple advantages from being connected in this way. It greatly reduces the time members of our staff spend on the phone handling various chores, and as a result these people are able to spend more time on work that enhances revenue and boosts growth. We also create stickier relationships with customers and carriers. Our business partners like online access, because it makes life easier for them in a variety of ways. The overall payback for us is that our people are more productive, our customers and carriers are happier, and our bottom line is improved."